Frequently Asked Questions

How long does it take to make a custom puzzle?
A: Custom Puzzles are typically done within (1) week depending on our work load. 

How thick are the puzzle pieces?
They are 2mm thick – we use a high quality puzzle board for all our puzzles. 

Puzzle Quality
A: The image you use will depict the quality of puzzle you get. We do not recommend using photos off of social media (Facebook & Instagram) as they are typically always blurry. No Screenshots either. Images that are 1-4MB or 300DPI would be recommended.  Most phones take high quality images these days.

Shipping/local Pick up
A: We have a flat rate of $15.00 if you need your puzzle shipped to you or we have a FREE local pick up if you are in the Vernon area. 

Where are the puzzles made?
A: They are made in our shop located in Vernon BC, Canada